Privacy Policy

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • Google analytics ( the use of this data collection is made in order to analyse statistical data )
  • Google remarketing ( in order to help our visitors track this website )
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

      How we use cookies

      A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
      We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
      Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

        Links to other websites

        Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

          Controlling your personal information

          You may choose to restrict the collection or use of your personal information in the following ways:

          • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
          • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

          We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
          If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

            List of cookies we collect


            The tables below list the cookies we collect and what information they store.

            COOKIE type/nameCOOKIE Purpose
            HIGHLY ESSENTIAL COOKIESThese are cookies required for the operation of our Website. They might include, for example, cookies that allow you to connect to secure pages on our website, use a shopping cart or use services that are exclusively for members.
            ANALYSIS/PERFORMANCE COOKIESAllows us to identify and count the number of visitors and observe how they navigate on our Website when using it. This helps us improve the way our Website works, for example, by ensuring that users find easily what they are looking for.
            FUNCTIONALITY COOKIESThese are used to recognize you when you return to our website. This allows us to personalize our content, to welcome you with your name and to remember your preferences (for example, your language or area selection).
            TARGETING COOKIESThese cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to customize our website and the ads that appear to it with your interests. For this purpose, we may also share this information with third parties.
            CARTThe association with your shopping cart.
            CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
            COMPAREThe items that you have in the Compare Products list.
            CURRENCYYour preferred currency
            CUSTOMERAn encrypted version of your customer id with the store.
            CUSTOMER_AUTHAn indicator if you are currently logged into the store.
            CUSTOMER_INFOAn encrypted version of the customer group you belong to.
            CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
            EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
            FRONTENDYour session ID on the server.
            GUEST-VIEWAllows guests to edit their orders.
            LAST_CATEGORYThe last category you visited.
            LAST_PRODUCTThe most recent product you have viewed.
            NEWMESSAGEIndicates whether a new message has been received.
            NO_CACHEIndicates whether it is allowed to use cache.
            PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
            POLLThe ID of any polls you have recently voted in.
            POLLNInformation on what polls you have voted on.
            RECENTLYCOMPAREDThe items that you have recently compared.
            STFInformation on products you have emailed to friends.
            STOREThe store view or language you have selected.
            USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
            VIEWED_PRODUCT_IDSThe products that you have recently viewed.
            WISHLISTAn encrypted list of products added to your Wishlist.
            WISHLIST_CNTThe number of items in your Wishlist.
            WOOCOMMERCE_CART_HASHContains information about the cart as a whole and helps WooCommerce know when the cart data changes. Stores no personal information.
            WOOCOMMERCE_ITEMS_IN_CARTContains information about the cart as a whole and helps WooCommerce know when the cart data changes. Stores no personal information.
            WP_WOOCOMMERCE_SESSION_Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. Stores no personal information.
              Furthermore, this website may install the following specific cookies:

              First Party Cookies:

              First Party Cookie NamePurpose
              cookie_notice_acceptedRecords that cookie notice has been accepted
              _gaUsed by the website to distinguish unique users
              _gidUsed by the website to distinguish unique users
              moove_gdpr_popupWhen this cookie is enabled, it is used to save your cookie setting preferences

                Third Party Cookies:

                Third Party Cookie NamePurpose
                Google
                1P_JAR/td>Google advertising cookie used for user tracking and ad targeting purposes
                CONSENTRegisters a unique ID to keep statistics of what videos from YouTube the user has seen
                YouTube (Google)
                GPSTracking Cookie (GPS data for mobile users)
                VISITOR_INFO1_LIVERemebers YouTube player settings and style
                YSCUnique session visitor ID
                DoubleClick (Google)
                IDEAdvertising data collection cookie
                Maps (Google)
                APISIDStores user preferences when accessing to a Google Map
                GMAIL_RTTCookie related to Google services (such as Google Maps or Gmail)
                GoogleAccountsLocale_sessionGoogle Maps session cookie
                HSIDStores user preferences when accessing to a Google Map
                NIDStores user preferences when accessing to a Google Map
                OGPCStores user preferences when accessing to a Google Map
                PREFStores user preferences when accessing to a Google Map
                SAPISIDStores user preferences when accessing to a Google Map
                SIDRecords the user’s preferences settings (eg zoom level set)
                SSIDStores user preferences when accessing to a Google Map
                reCAPTCHA (Google)
                NIDGoogle reCAPTCHA data collection cookie
                Analytics (Google)
                _atuvcUpdates the counter on the social sharing feature on a website
                _atuvsUpdates the counter on the social sharing feature on a website
                _utmaIdentifies the unique visitors
                _utmbIt determines whether or not to establish a new session for the user
                _utmcIt determines whether or not to establish a new session for the user
                _utmtDetermines the type of request
                _utmzDetermines the origin or referrer of the visitor
                _gaUsed by Google to distinguish unique users
                _gatUniversal used by Google Analytics to monitor and track visitor behavior on the site anonymously
                _gidUsed by Google to distinguish unique users
                CloudFlare Inc.
                __cf_bmTechnical bot management cookie
                AddToAny
                __cfduidTracks page sharing (utilised by CloudFlare Inc.)
                uvcHolds random string values that have to do with page and content sharing based on visitor interest on the website through third party social networking or other websites (utilised by CloudFlare Inc.)
                Facebook Pixel
                _fbpAdvertising & Analytics data collection cookie
                Twitter Pixel
                _twqInformation Tracking cookie
                  Contact Information

                  If you have any concerns, complains or questions regarding the protection of personal data, please get in touch with us via the contact information below:

                    Oenoforos
                    | 18, Navpliou Street,
                    3025, Limassol
                    Cyprus
                    | T: +357 25 76 06 08
                    | E: [email protected]

                      In addition to the above, you also have the right to lodge a complaint to the Office of the Commissioner for Personal Data Protection in Cyprus, at the following postal and email address:

                        1 Iasonos str., 1082, Nicosia
                        | P.O.Box 23378, 1682, Nicosia
                        | T: +357 22818456
                        | F: +357 22304565
                        | E: [email protected]